Refund & Cancellation

At Jivabox, your happiness is our highest priority! We work tirelessly to delight you with our products and help you stay healthy.

Our products once opened cannot be repackaged or resold due to the lack of preservative. To keeps things safe for our customers, we do not accept returns on opened merchandise. If you are unsure of a product’s suitability, kindly consult our experts.

Please note that we cannot offer exchanges or refunds on any sale, opened or used products. Jivabox is not responsible for damage after delivery.

All claims for shortages or damages must be reported to support@jivabox.com on the day of delivery.