Terms & Conditions

Please read these Terms and Conditions ("Terms") carefully before using our website www.jivabox.com (referred to as "the Site"). These Terms govern your use of the Site and your relationship with Jivabox (referred to as "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.

1. Use of the Site:

a. Eligibility: You must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you are at least 18 years old.

b. Account Creation: Certain features or services on the Site may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and are solely responsible for all activities that occur under your account.

c. Prohibited Activities: You agree not to engage in any unlawful, unauthorized, or prohibited activities on the Site. This includes but is not limited to, transmitting malware, engaging in fraudulent activities, or interfering with the proper functioning of the Site.

2. Product Information:

a. Product Descriptions: We strive to provide accurate and up-to-date information about our nutraceutical supplements. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or other content on the Site. It is your responsibility to read the product labels, warnings, and directions before making a purchase.

b. Consultation and Professional Advice: The information provided on the Site is for informational purposes only and should not be considered as medical advice. We recommend consulting with a healthcare professional before using any products or making any changes to your health routine.

3. Orders and Payments:

a. Pricing: All prices displayed on the Site are in Indian Rupees (INR) and are subject to change without notice. We strive to provide accurate and competitive pricing, but we cannot guarantee that our prices will always be the lowest or that pricing errors will not occur.

b. Order Acceptance: By placing an order on the Site, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order at our sole discretion. Upon accepting your order, we will send you an order confirmation via email.

c. Payment: Payment for orders is processed through secure payment gateways. We accept various payment methods as indicated during the checkout process. You agree to provide accurate and complete payment information and authorize us to charge the total order amount to your chosen payment method.

4. Shipping and Delivery:

a. Shipping Policy: We offer to ship within India. Please refer to our Shipping Policy for detailed information about shipping methods, costs, and estimated delivery times.

b. Order Fulfillment: We strive to fulfill orders promptly and ensure that products are delivered in good condition. However, we are not responsible for any delays or damages caused by shipping carriers. Any delivery dates provided are estimates and not guaranteed.

5. Returns and Refunds:

a. Return Policy: We want you to be satisfied with your purchase. Please refer to our Return Policy for information on returns, exchanges, and refunds.

b. Refunds: Refunds, if applicable, will be processed in accordance with our Return Policy. We reserve the right to refuse refunds for products that have been opened, used, or are not in their original condition.

6. Intellectual Property:

a. Ownership: All content on the Site, including text, graphics, logos, images, and software, is the property of Jivabox or its licensors and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content from the Site without our prior written permission.

b. Trademarks: "Jivabox" and our logo are trademarks owned by Jivabox. You may not use our trademarks without our prior written permission.

7. Limitation of Liability:

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the Site or the products purchased through the Site.

8. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of India.

9. Modifications:

We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes. Your continued use of the Site after any modifications constitutes your acceptance of the updated Terms.

10. Contact Us:

If you have any questions or concerns regarding these Terms or the Site, please contact us at support@jivabox.com.

By using www.jivabox.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.